Last Updated: August 7, 2026

GrapeVine Home Renovations (“GrapeVine,” “we,” “our,” or “us“) respects your privacy and is committed to protecting the personal information you provide when you visit our website at https://grapevineimprovements.com/ (the “Website“) or interact with us regarding our remodeling and home improvement services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you regarding your information.

By using our Website or communicating with us through the Website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Property address
• Mailing address
• Project details and renovation requests
• Photos, documents, or other files you submit
• Any information contained in emails, contact forms, or other communications

Providing this information is voluntary; however, certain services or requests may not be available without it.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General geographic location
• Website usage information

This information helps us understand how visitors use our Website and improve its functionality.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve user experience, remember preferences, analyze Website traffic, and enhance Website performance.

Most web browsers allow you to disable or manage cookies through your browser settings. Disabling cookies may affect certain Website features.

How We Use Your Information

We may use your information to:

• Respond to inquiries
• Provide estimates
• Schedule consultations and appointments
• Perform requested remodeling and home improvement services
• Communicate regarding projects
• Improve our Website and customer experience
• Maintain business records
• Process payments, if applicable
• Send service updates
• Send promotional communications where permitted by law
• Detect fraud, misuse, or security incidents
• Comply with legal obligations

We do not sell your personal information.

How We Share Information

We may share information with trusted third parties that assist us in operating our business, including:

• Website hosting providers
• Technology service providers
• Customer relationship management platforms
• Email providers
• Payment processors
• Scheduling software
• Professional advisors
• Insurance providers
• Subcontractors involved in your project
• Government agencies or law enforcement when required by law

These parties are permitted to use your information only as necessary to provide services to us or comply with applicable laws.

Analytics

We may use website analytics tools to understand visitor activity and improve our Website. These services may collect information about your interaction with the Website through cookies or similar technologies.

Marketing Communications

If you provide your email address or telephone number, we may contact you regarding your inquiry, project, or services we believe may interest you.

You may opt out of promotional emails by following the unsubscribe instructions included in those communications or by contacting us directly.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Complete projects
• Maintain business records
• Resolve disputes
• Comply with legal obligations
• Enforce our agreements

When information is no longer required, we will securely delete or anonymize it where practical.

Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing electronic information is completely secure. Accordingly, we cannot guarantee absolute security.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our Website is intended for adults seeking home improvement services and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

State Privacy Rights

Residents of certain states, including Virginia and California, may have privacy rights under applicable law.

Subject to applicable legal exceptions, you may have the right to:

• Know whether we collect your personal information
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Receive a copy of certain personal information
• Appeal certain decisions regarding privacy requests where required by law

To exercise applicable rights, please contact us using the information below.

We will not discriminate against you for exercising any rights provided under applicable privacy laws.

California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights to know, delete, correct, and limit certain uses of personal information, subject to applicable exemptions.

We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.

International Visitors

Our Website is operated from the United States.

If you access the Website from another country, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes become effective when the revised Privacy Policy is posted on this page. The “Last Updated” date will also be revised.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

GrapeVine Home Renovations

Email: sales@grapevineimprovements.com

Phone: (804) 322-9430

Mailing Address:

14321 Winter Breeze Dr Ste 192

Midlothian, VA 23113